Privacy Policy

Last updated: June 1, 2025

1. Introduction

Welcome to EcoLifeAU ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our sustainable farming programs and events.

We value your trust and strive to be transparent about our data practices. Please read this policy carefully to understand how we handle your information.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and payment information when you register for programs, purchase services, or contact us.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and other browsing activity.
  • Location Data: General location information derived from your IP address or more precise location if you opt-in to location services.
  • Communications: Records of your correspondence with us, including emails, phone calls, and contact form submissions.
  • Marketing Preferences: Your preferences for receiving marketing communications and the types of information you are interested in.

3. How We Collect Your Information

We collect information in the following ways:

  • Direct Interaction: When you provide information by filling in forms, signing up for events, creating an account, or corresponding with us.
  • Automated Technologies: As you navigate our website, we may automatically collect technical data about your equipment, browsing actions, and patterns using cookies, server logs, and similar technologies.
  • Third Parties: We may receive information about you from third parties such as business partners, service providers, and public databases.

4. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative information, such as updates to our terms and policies
  • Respond to your comments, questions, and requests
  • Personalize your experience and deliver content relevant to your interests
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Protect against, identify, and prevent fraud and other illegal activity
  • Comply with legal obligations and enforce our terms

5. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
  • Business Partners: Trusted companies we work with to provide services or products you have requested.
  • Legal Requirements: When required by law, regulation, or legal process, or to protect our rights and property.
  • Consent: With third parties when you have given us consent to do so.

We do not sell your personal information to third parties for their marketing purposes.

6. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to collect and store certain information. These technologies help us analyze trends, administer the website, track users' movements around the website, and gather demographic information about our user base as a whole.

You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features may be limited.

7. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us using the details provided in the "Contact Us" section.

9. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information about your child, please contact us so we can delete the information.

10. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer information across borders, we take steps to ensure that your information receives an adequate level of protection.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

EcoLifeAU
123 Eco Valley Road
Byron Bay, NSW 2481
Australia

Email: [email protected]
Phone: +61 2 9876 5432